There are two ways to reset your password:
The first option:
- In the upper right-hand corner, select “Sign In/ Sign Up/ Online Service (ACD5). Option
- On the sign in page, select “Forgot Password?” to begin the process of resetting your password.
- You will begin by Inputting your email address to get a Verification code.
- Once you receive the verification code via email (your ACD registered email), you will input that verification pin number so that you your account is authenticated.
- You will then be able to reset your password. We suggest using 1 Lower case, 1 Upper case, 1 Number, and 1 Special character with at least 8 characters as a password minimum.
The second option:
- Navigate to https://contractdocs.aia.org.
- Select Sign in
- Select “Reset your password” to begin
- You will begin by Inputting your email address to get a Verification code.
- Once you receive the verification code via email (your ACD registered email), you will input that verification pin number so that you your account is authenticated.
- You will then be able to reset your password. We suggest using 1 Lower case, 1 Upper case, 1 Number, and 1 Special character with at least 8 characters as a password minimum.
